Support
Support & contact
The Sknak team is here to help you sign in, use the platform and use the mobile app. Email us and we will reply to your inbox.
Support email
hello@sknak.comInclude your registered mobile number and your complex's name, and describe what happened, so we can help you faster.
I don't receive my sign-in code
Unit owners and association chairmen sign in with a code sent by text message to their mobile number. Make sure you entered the number registered in your complex, and wait a minute before asking for a new code. Vendors and property managers sign in with a code sent to their email; check your spam folder.
I own a unit but never got an invitation
Your complex's association chairman adds owners and sends the invitations. Ask them to add you with your mobile number, then sign in with that same number.
The mobile app
The Sknak app for iPhone and Android works with the same account you use on the web. If something goes wrong in the app, mention your device and the app version in your message.
Deleting your account
You can delete your account yourself, from the app or the web, without contacting support.
How to delete your accountPrivacy and your data
For questions about personal data, or to exercise your rights, email privacy@sknak.com.
Privacy policyLast updated: 28 September 2026